Jeremy Smola

Core Capabilities

The expertise and tools behind every program.

Learning Strategy
& Performance Consulting

I diagnose performance gaps, clarify business needs, and shape learning strategies before deciding what to build.

  • Needs Analysis
  • Gap Analysis
  • Learning Strategy
  • Program Ownership
  • Executive Partnership
  • Stakeholder Consulting
  • ADDIE
  • Action Mapping
  • Bloom’s Taxonomy
  • Kirkpatrick Evaluation
  • Adult Learning
  • Change Enablement

Learning Experience
Design

I turn complex ideas into clear, practical learning experiences that help people understand, apply, and retain what matters.

  • Instructional Design
  • Curriculum Development
  • Scenario-Based Learning
  • Simulation Design
  • Assessments
  • Storyboarding
  • Blended Learning
  • Microlearning
  • Game-Based Learning
  • Job Aids
  • Facilitator Guides
  • Learning Guides

Enablement
& Readiness

I help customer-facing teams build the knowledge, confidence, and tools they need to perform effectively in real situations.

  • Sales Enablement
  • Product Enablement
  • Partner Enablement
  • Channel Enablement
  • New Hire Onboarding
  • Product Launch Enablement
  • Sales Readiness
  • Technical Training
  • Objection Handling
  • Consultative Selling
  • Certification Programs

Facilitation,
Coaching & Delivery

I create engaging learning experiences that keep people involved, practicing, and focused on real-world application.

  • Classroom Facilitation
  • Virtual Facilitation
  • Workshop Facilitation
  • Train-the-Trainer
  • Live Webinars
  • Public Speaking
  • Coaching & Mentoring
  • Field Coaching
  • Role Play & Practice
  • Scenario-Based Facilitation
  • Reinforcement

AI, Learning Technology
& Platforms

I use AI and learning technologies hands-on to accelerate development, improve quality, and create smarter learning experiences.

  • ChatGPT
  • Claude
  • Gemini
  • Microsoft Copilot
  • Synthesia
  • ElevenLabs
  • Canva
  • Allego
  • Learning Management Systems
  • Articulate 360
  • Salesforce
  • Google Workspace
  • Microsoft 365

Program Leadership,
Measurement & Operations

I lead programs end to end, coordinate stakeholders and resources, and use data and feedback to improve what comes next.

  • Program Management
  • Project Management
  • Learning Measurement
  • Program Evaluation
  • Stakeholder Management
  • Cross-Functional Collaboration
  • Content Governance
  • Vendor Management
  • Event Management
  • Workforce Development
  • Continuous Improvement